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Sometimes the perfect rug is found very easily and sometimes it takes more time to find it, if you have something special in mind.
No matter how long it takes: in order to have a long-lasting, enjoyable experience with your rug, you should consider the following care instructions.
Our Tips

  • Make sure that the surface is clean, dry and smooth before placing the rug. In addition, there should not be any gaps where vermins could be nesting. In this case it is advisable to use a rug underlay as it will also help to avoid slipping, especially when kids are running.

    Ideally, objects should not be placed on the rug for a longer period of time. However, as this is often hard to avoid, special coasters or mats can be placed underneath the object to protect the rug. These will help to dispense the weight. In general, vases and plant pots should not be put directly on the rug since this could cause mould due to the humidity and the absence of air underneath the rug. In this case we suggest a heightening to allow the air to circulate between the rug and the object.

    When your rug is finally at the right place, we advise you to turn it around (180 degrees) every six months, if the size of the rug allows it to be turned. In doing so, the rug will be used evenly and you will be able to lay the rug again without one-sided abrasion.

  • In general, it is sufficient to vacuum clean once a week to keep the rug clean and neat. Vacuum cleaners with brushes or carpet beaters are not necessary, simple vaccum cleaners are enough.

    Shaggy rugs should not be vacuumed with rotating brushes, as these can damage the surface of the rug by winding the fibres around the brush.

    Vacuum cleaning is also helpful to prevent and avoid the infestation by mottes. In this regard, one should watch out for dark and steady places, for example, underneath the sofa or cupboards.

    These constitute excellent conditions for vermins. In the case normal vacuum cleaning is not enough, you can also use mothproofing agent. Rugs made of synthetic fibres do not cause these problems since these fibres do not attract mottes.

  • Rugs need the same treatment as clothes. Not only does everybody have a different taste, every piece of clothing needs a different kind of cleaning and treatment. After all, one does not clean washing that can be boiled with textiles that need a special care.

    In general, you have to be quick, if there is a spot on your rug, but keep in mind: Do not rub it in!

    Extract the liquid with a cotton fabric or paper towel until there is no liquid left in the rug. Press it on the spot from above and underneath but do not rub it in because the substances will be absorbed by the fibres of the rug.

    Even the common trick of putting salt on a spot of wine could cause damage to the structure of the rug.

    If available, one can put baby shampoo on the spot and cover it with a cotton fabric over night until the liquid extracted. The baby shampoo is very gentle unlike other cleaning agents, that can be to aggressive for the fibres.

    On the other hand, the rug should not get too wet while cleaning, as the spot could get even bigger. In general it is important to clean it from the outside to the inside.

    If solid substances have been spilled that cannot be extracted with a cloth, a spoon can be used to remove it.

    We would like to emphasise that every attempt of cleaning the rug by yourself means also taking a risk to damage the rug even more.

  • Besides wool, silk and cotton, jute and sisal are also classified as natural fibres. In the maintenance, viscose should also be treated like a natural fibre although it is sythetic.

    If you ever heard of impregnating a rug with a spray for protection and sealing, do not apply this treatment to rugs made of natural fibres.

    In this way you would destroy the natural characteristic like the regulation of the atmospheric environment, since the fibres are no longer able to absorb humidity.

    In general, be careful with alkaline cleaning agents like cured soap, ox-gall soap, soft soap, salt, soda, soapsud and ammonia water. They degrease, bleach and bug the fibres. Please pay close attention to the distinction between fibres of animal provenence and those of herbal provenence.

  • To maintain the flexibility and consistency - wool, for example, can be stretched about 30% and then contract again - avoid cleaning wool rugs and others made from animal fibres with soapsuds, because these would damage the structure and colouring of the hair.

    Instead, use acidic cleaning agents and read the instructions of the agent. Preferable use a ph-acid cleaning agent rather than an alkaline one.

    If you are not able to avoid using a brush, please use a soft one and brush only in the direction of the hair growth.

    In case of uncomplicated stains you can also use carbonated water. But it is very important to dry it quickly! Therefore you should close the windows, turn on the heater and then open the windows from time to time to let out the warm and humid air.

    Please mind also that bith sides of the rug will dry to avoid fungi.

    A last tip: To make pale colours gleam again use some water mixed with vinegar. Just mix some vinegar or lemon essence with water with a percentage of 1:3.

    Brush the mixture against the direction of the hair growth but be careful and do not use too much water. When the rug has dried brush it carefully in the direction of the hair growth and you will see that the colours gleam again.

  • Since cotton, jute and sisal are of herbal provenence they bear alkaine substances and can treated with curd soap and ox-gall soap when stained. Please be careful if the fibres are coloured because in this case the colours could fade due to the soap sud. In that case it is advisable to use ph-acid cleaning agent like for animal fibres. It is also necessary to avoid excess humidity, especially for jute and sisal rugs, because this may swell up the fibres and damage the texture.

    Please mind rubbing while cleaning to avoid damaging the fibres.

  • Synthetic fibres (propylene/polyamide/polyacrylics) are more insensitive than natural fibres especially in regards to their maintenance.

    Often it is enough to use warm water, carbonated water or alkaline products such as curd soap, ox-gall soap or soft soap to get rid of the stains. After this you just have to brush the fibres in direction of the hair growth.

  • Everybody who invested a lot or is emotionally attached to the rug, can do more than we just suggested. Professional rug cleaning, for example, is highly advisable for high class rugs like oriental rugs (every 3 -8 years). Often moving is good occasion to take the rug to professional dry cleaners, but it is also a good idea if your rug is heavily used, for example, by high appearance of dust due to construction areas.
    In this way dirt like dust and sand can be removed professionally and also vermins that are nesting in the fibres can be eliminated.
    The trade association TSA (Textile Services Association) represents textile care professionans and guarantees a professional and appropriate process and support in collaboration with their master companies. In this way, you will also enjoy your rug in the future and will be able to decrease the loss of substance and value caused by everyday use and exposure.

    If you have further questions concerning professional rug cleaning, we advise you to contact the TSA directly via telephone or email.

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